Request a date: When you place your order, our system will ask you to select a preferred delivery/pick-up date. SDN will contact you within the next business day to confirm a next available date based off your requested date. You may also contact ORDERS@SDNINC.NET via email if you need a quicker response no later than the following business day. If you have an emergency you may contact our Fulfillment Center directly at (425) 999-5356. If you receive our voicemail, please leave a message. Fulfillment Center hours are 7:00 am to 3:00 pm
- We will respond within one business day with your delivery date.
- Deliveries are typically in the morning and de-stages in the afternoon.
- We will later re-confirm 48 hours prior to delivery with your one hour delivery window, either one hour before of one hour after. We will send you a link to track the truck.
- On the day of delivery, our team will call 30 minutes out.
Delivery: includes 2 professional movers and one truck and is $120+tax for the stage and $120+ tax for the de-stage. This covers up to 30 minutes of drive time and up to 30 minutes onsite. Additional time is prorated at $90/hour. You will sign off on this extra time with the delivery team. Please note moving non bar coded personal items not included however it is available for an extra charge of $90./hr with an advance reservation or if the drivers have extra time.
Will Call: Will Call is open 10:00 AM - 2:00 PM and requires a 1 business day advance notice. We are not always able to expedite requests due to space and staffing limitations, but if we are able to pull in less than 24 hours, a $100 rush fee may be charged.
Destages require as much advance notice as possible. Your rental continues until the items are scanned back
in and available for the owner or other members to utilize. Email firstname.lastname@example.org to be put in the destage request queue. If possible, please try to provide us with 7 business days advanced notice. Please note your signature will be required on site.
Saturday Delivery, although not standard, is available at $240+tax subject to availability within our service area.
Transfer Moves: $180 + tax + $90/hr after first 30 minutes. Please note moving personal items is not included in our delivery however this service is available for an added charge of $90/hr for 2 professional movers subject to availability.