TERMS AND CONDITIONS OF USE | UPDATE APRIL 2018

When ever you place a rental order or if you have inventory with SDN Inc. (Staging & Design Network) you agree to the following.

Terms and Conditions:  You, the “Participant”, agree to participate in the Staging & Design Network (“SDN”) Shared Rental Pool under the terms and conditions set forth in this Agreement.    

Rental Pool Policies:  SDN has developed a process for managing, renting, selling, repairing, and disposing of furniture, finishings and accessories in the Rental Pool, as described in SDN’s Rental Pool Policies (as posted on the SDN website).  Participant agrees (i) that the terms of the Rental Pool Policies apply to any furniture, finishings and accessories that Participant delivers to SDN and that are accepted by SDN; (ii) to comply with the Rental Pool Policies as in effect throughout the term of this Agreement; and (iii) that SDN may modify the Rental Pool Policies from time to time in its sole discretion without notice to you. 

Consignment of Furniture and Finishings:  By delivering furniture, finishings and accessories to SDN at any time following execution of this Agreement pursuant to the Rental Pool Policies, upon acceptance by SDN of the items listed on the Manifest accompanying the items (the “Inventory”), Participant hereby authorizes SDN to rent, sell, repair, replace and dispose of Inventory pursuant to the Rental Pool Policies.  The Inventory will not be returned to Participant unless (i) Participant indicates the item is not for sale; and (ii) Participant picks up the item from SDN within the time frame specified in the Rental Pool Policies.  The grant of authority to SDN in this paragraph is not revocable. 

Rental Income:  The Participant will receive 35% of the rental income when others rent items from the Participant’s Inventory.  If Participant rents items from Participant’s Inventory, a 35% discount will be applied to the rental price.  Rental and sale income payable to Participants shall be paid not less than quarterly, or semi-annually, depending on the amount of rental income, as established from time to time by SDN in its Rental Pool Policies, within thirty (30) days after the end of each quarter or other applicable period.

Fees and Charges:  Participant agrees to pay the monthly fees and charges (including repair costs) as set by SDN from time to time for each Inventory item.  Participant may elect to use other services provided by SDN at the rates set by SDN from time to time. 

Sale or Disposal of Inventory:  Participant acknowledges and agrees that, upon acceptance of any Inventory item by SDN, SDN shall have authority to rent, repair, sell, dispose (whether by donation or otherwise), including by delivery to Hopeworks Social Enterprises, a Washington non-profit d/b/a RenewWorks Home & Décor Store, Everett, Washington, whose terms and conditions Participant hereby accepts), any and all items of Participant’s Inventory at any time in SDN’s sole discretion.

Term:  This Agreement shall terminate on the sale or disposal of all of Participant’s Inventory. 

Inventory Items:  SDN will provide a form (the “Manifest”) for Participant to list the items Participant would like pre-screened.  SDN will schedule a screening appointment to review the Inventory.  Participant must complete the Manifest with each item’s name, value, dimensions, etc.  If Participant fails to provide dimensions, name or a description, SDN will complete the missing information for a fee of $20 per item.  After we receive Participant’s Manifest and have pre-screened and approved all items, SDN will make arrangements with Participant to have Participant’s Inventory brought to our Fulfillment Center or Participant may schedule a pick up by SDN (standard delivery fees apply).

Replacement Value:  Although Participant may have listed a replacement value, SDN will assign a replacement value (in the event that Participant’s item is damaged) which may be the same or different than indicated.  SDN’s replacement value will be the proceeds of what Participant would receive after the sale of a like item of same age in similar condition.  SDN’s depreciation schedule is available upon request.  SDN reserves the right to replace your item with a similar item that would rent for the same price at its sole discretion.

Intake of Participant Inventory:  The most efficient method to bring in new inventory is when homes are de-staged.  Participant must reserve space on the truck when scheduling a pick up and have a completed and approved manifest before any items are picked up or received either during a de-stage or in the receiving area at SDN.  These are important steps in being able to give Participant Inventory the proper handling and viewing.  SDN can also pick up from a storage facility.  Please be advised that poor layout and lighting at the pick-up venue can make it difficult to screen items and they may be rejected after full review at SDN.

For Rent and For Sale:  All items in SDN’s Rental Pool are available for rent and, at your option, for sale (by checking the applicable box on the Manifest or member account page on the SDN website).  If an Inventory item is damaged, SDN reserves the right to sell the item.

Sale Income:  Participants may sell items in the Resale Gallery and will receive 60% of the sales proceeds.

Depreciation and Normal Wear and Tear SDN uses professionals to manage and move Participant’s inventory; however, inventory is subject to normal wear and tear, and will diminish in value. 

While SDN typically depreciates inventory over 24-months, SDN has the discretion to accelerate depreciation if it determines that the item has depreciated more rapidly.

Touch Up or Replacement:  SDN will touch up inventory at no charge to Participant in between rentals.  However, if an item is damaged during rental or transport, the party responsible will either purchase or pay for the replacement of the item.  SDN will determine whether to replace, repair or purchase the item.  If the item is replaced, it will be with another item similar in value and rental price that SDN believes will rent well.  SDN’s goal is to expedite the process on the Participant’s behalf.  

Utilization Rates and Inventory Removal:  SDN has limited warehouse space.  As a result, a minimum return on investment is targeted by measuring the utilization rate quarterly for each piece in SDN’s system.  SDN’s target utilization rate is 70% and the minimum is 50%. 

If Participant’s item falls below 50% or SDN deems the item unrentable, SDN will dispose of the item, usually by selling or donating the item, as SDN determines in its sole discretion.  If Participant indicated that the item is not for sale, SDN will use reasonable efforts to notify Participant and provide an opportunity to pick up the item.  SDN will dispose of the item if Participant fails to pick up the item within ten (10) calendar days.

Catalog Fees:  SDN charges a monthly catalog fee of $1.95 per item to have Participant’s item in the system.  This is for any size item. 

Managing inventory is not just a matter of storing it on a shelf.  In addition to the work involved with bringing inventory into the system (such as photography, measuring, uploading to the Rental Pool, Resale Gallery and the “My Account” page), SDN also invests in marketing items in the Rental Pool.  SDN provides staff to manage the inventory with picking, packing, pulling, touch-ups, billing, claims and collections as needed.  SDN also continues to invest in SDN’s patent-pending technology so money is earned on inventory that offsets Participant’s rentals from others.

Placing Inventory on Reserve Participants are able to reserve their own inventory for use.  Upon reserving Inventory, if Participant does not use Inventory enough to cause a 50% utilization rate as previously mentioned, SDN will remove it from reserved status and sell or donate the item.  SDN has found that our members benefit from investing in inventory when their utilization rate is 50% or higher.  If inventory is not rented for at least six months out of the year, it’s likely not in demand by clients or by other members, or in desirable condition.  Participants will receive a faster and better return by replacing it with items that are in more demand.

Delivery and Pick Up Services:  SDN offers pick up or delivery services for Inventory.  Contact SDN for current schedule availability and current rates.  

Unrented Items:  On occasion, Participant’s Inventory may be unavailable for rent due to various reasons, including repair work or misplacement.  SDN does not guarantee that Participant’s Inventory will always be available for rent or that Participant will receive rental income on Inventory.

Formal Agreement – Online:  From time to time, the terms of SDN’s  Rental/Sales/Consignment Agreement may be changed or updated.  Changes will be online as well as announced during Newsletter updates.  It is the responsibility of the Participant to check for updates periodically to stay informed of any changes.

Term:  This Agreement shall terminate on the sale or disposal of all of Participant’s Inventory. 

Staging & Design Network Privacy Policy

Google AdSense
Fair Information Practices
Fair information
Practices
COPPA
CalOPPA
Our Contact Information
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.

Provide us with feedback on our products or services
How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
      To improve our website in order to better serve you.
      To allow us to better service you in responding to your customer service requests.
      To administer a contest, promotion, survey or other site feature.
      To quickly process your transactions.
      To ask for ratings and reviews of services or products
      To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
      Help remember and process the items in the shopping cart.
      Understand and save user's preferences for future visits.
      Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.Some of the features that make your site experience more efficient and may not function properly.


Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
      Remarketing with Google AdSense
      Google Display Network Impression Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:
      On our Privacy Policy Page
Can change your personal information:
      By emailing us
      By calling us
      By logging in to your account
      Others
In Stores

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.
Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
      Other
Within 30 days after investigation

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
      Send information, respond to inquiries, and/or other requests or questions
      Process orders and to send information and updates pertaining to orders.
      Send you additional information related to your product and/or service
      Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:
      Not use false or misleading subjects or email addresses.
      Identify the message as an advertisement in some reasonable way.
      Include the physical address of our business or site headquarters.
      Monitor third-party email marketing services for compliance, if one is used.
      Honor opt-out/unsubscribe requests quickly.
      Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
johnb@sdninc.net and we will promptly remove you from ALL correspondence.


Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

www.staginganddesignnetwork.com
13621 NE 126th PL. Suite 400
Kirkland, Washington 98034
United States
it@sdninc.net

Last Edited on 2017-07-17